Nashville, Tennessee · Est. 2024

We Build AI That Works for People

Arkana Tech was founded on a simple belief: artificial intelligence should be accessible, responsible, and genuinely useful — not just impressive on a demo call.

Our Mission

To help businesses of every size compete smarter by deploying AI that is transparent, bilingual, and built around real human needs — not just technology for technology’s sake.

Our Story

From Information Science to Artificial Intelligence

Arkana Tech was founded by Luis Ortiz, an Information Science professional with over 10 years of experience in institutional data management and a FAA Part 107-certified drone pilot who saw early on how AI could reshape the way businesses communicate, operate, and grow.

What started as a personal drive to bridge the gap between complex AI tools and practical business problems became Arkana Tech — a Nashville-based company delivering end-to-end AI solutions for companies across the United States and Latin America.

Our roots in information science mean we approach every project with rigor: we document, we test, we consider the data behind the technology, and we never lose sight of the humans on both ends of the conversation.

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What We Stand For

Our Values

Six principles that guide every solution we build and every client relationship we build.

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Transparency

We always disclose when AI is involved. No smoke, no mirrors — just clear, honest technology.

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Responsibility

We build with the NIST AI Risk Management Framework as our guide. Technology without ethics is just noise.

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Inclusion

Every solution we ship is bilingual in English and Spanish by default. AI should work for everyone.

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Data Stewardship

Data represents people. We collect only what is needed, protect it rigorously, and never sell it.

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Partnership

We don’t hand off and disappear. We stay close, iterate, and grow with our clients over time.

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Rigor

We document, test, and think critically about every automated output. Good AI requires human oversight.

10+Years in Data & Information Management
2+Years in Production AI Systems
6Industries Served
2Languages Out of the Box
The Team

Built by Specialists

A lean, expert team combining AI engineering, information science, and business strategy.

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Luis Ortiz

Founder & AI Solutions Architect

Information Scientist, FAA Part 107 pilot, and AI engineer with 10+ years in data management and 2+ years in production AI systems. Nashville, TN.

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Miguel González

Data Engineer & AI Specialist

20+ years of hands-on experience in open-source technologies and database architecture. Miguel designs the data infrastructure behind Arkana’s AI systems — from vector databases to production pipelines.

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AI Engineering Team

Chatbot & Automation Specialists

Specialists in n8n workflow automation, prompt engineering, conversational AI design, and multi-channel integration.

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Design & Development

Full-Stack & UI/UX

Front-end and back-end developers focused on clean, responsive interfaces and reliable production deployments.

Where We Work

Industries We Serve

Our AI solutions are deployed across six key sectors, each with unique communication and automation challenges we know well.

🛒E-commerce & Retail
🏥Healthcare & Wellness
💼Financial Services
📞Customer Support
📊Sales & Marketing
🎓Education & Coaching

Let’s Build Something Together

Whether you’re exploring AI for the first time or ready to deploy, we’d love to talk.