See how companies across industries are using Arkana Tech’s AI solutions to reduce costs, capture leads, and delight customers.
The client’s support team was overwhelmed with repetitive questions about order status, return policies, and sizing. Response times averaged 18 hours, and customer satisfaction scores were dropping. They needed to scale support without hiring more agents.
We deployed a bilingual AI chatbot (English + Spanish) across their website and WhatsApp Business channel. The bot handled order inquiries, returns, and product FAQs autonomously, escalating to a human agent only for complex or sensitive issues.
“We went from drowning in support emails to having our team focus on VIP customers. The bot handles everything else flawlessly — in English and Spanish.”
— Operations Manager, Online Apparel Brand
Front desk staff at a three-location dental group spent over 60% of their day answering calls for appointments, insurance questions, and reminders. Staff burnout was high and the practice was missing after-hours calls — a significant source of lost new patients.
We deployed a bilingual AI voicebot using ElevenLabs natural voices. The bot handled inbound calls 24/7, collected patient information, booked appointments in Google Calendar, and sent automated confirmations and reminders via SMS and email. After-hours calls were captured and followed up the next morning.
“Patients can’t tell it’s a bot. It’s warm, professional, and books appointments perfectly. Our staff is finally focused on in-person care, not the phone.”
— Practice Administrator, Multi-location Dental Group
A growing marketing agency was generating traffic but losing leads because there was no one available to respond outside business hours. Their contact form submissions sat unread for hours. Competitors were responding faster and winning the deals.
We built a lead generation chatbot that engaged visitors 24/7, collected 9 data fields (including company website for automated pre-analysis), scored leads by quality, and booked discovery calls directly into the founder’s Google Calendar with a Meet link. Simultaneously, an n8n automation pushed qualified leads to HubSpot and sent a Slack alert to the sales team within 30 seconds of a booking.
“The bot does the job of a full-time BDR — qualifies leads, books the call, and sends everything to HubSpot before I even wake up.”
— Founder, Digital Marketing Agency
The store owner was manually exporting orders to a spreadsheet, copying tracking numbers into emails, and updating inventory across two platforms daily. This consumed nearly a full workday every week and was increasingly error-prone as order volume grew.
We built a set of n8n automation workflows: one that synced orders between Shopify and WooCommerce in real time, one that auto-generated and sent branded shipping confirmation emails, and one that updated a live inventory dashboard in Google Sheets whenever stock levels changed.
“I used to spend Sunday nights doing this manually. Now it just happens. I can’t believe I waited this long to automate it.”
— Owner, Home Goods E-commerce Store
A coaching platform selling online courses had high traffic but poor enrollment conversion. Visitors came, browsed, and left without signing up. A large portion of the audience was Spanish-speaking, and the existing English-only chat was not converting them.
We deployed a bilingual AI chatbot (English + Spanish) that proactively engaged visitors, answered course questions, highlighted the right program for each visitor’s goals, and funneled interested users into a free consultation booking with the head coach. The bot also sent follow-up emails with a personalized course recommendation 24 hours after the conversation.
“The Spanish-speaking market was completely untapped for us. The bilingual bot opened a door we didn’t even know was there.”
— Co-founder, Online Coaching Platform
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